Chauffeured Transportation FAQ (Washington, DC)
1. What is Ambassador Global Ground Transportation (AGGTS)?
Ambassador Global Ground Transportation (AGGTS) is a Washington, DC–based black car and chauffeur service company specializing in luxury sedans, SUVs, Sprinter vans, Sprinter buses, coaches, and limousines. AGGTS provides premium transportation throughout Washington, DC, Arlington VA, Alexandria VA, DCA Airport, IAD Airport, and nearby cities.
2. What types of chauffeured transportation services does AGGTS offer?
AGGTS offers private chauffeur service, executive black car service, corporate transportation, luxury SUV service, Sprinter van rental, Sprinter bus service, coach transportation, and limousine service for personal and business travel.
3. What areas does AGGTS serve?
AGGTS proudly serves:
Washington, DC
Arlington, VA
Alexandria, VA
DCA Airport (Reagan National)
IAD Airport (Dulles International)
BWI Airport
Maryland & Northern Virginia cities
The company covers the entire DMV region for point-to-point, hourly, and event transportation.
4. Is AGGTS licensed and insured?
Yes. AGGTS is fully licensed, commercially insured, and compliant with all Washington, DC and federal transportation regulations. This ensures the highest safety standards for airport, corporate, and executive travel.
5. How can I book a ride with AGGTS?
You can book your chauffeured transportation through:
📞 Phone: +1 202-459-1551
📧 Email: info@aggts.com
AGGTS accepts advance reservations and same-day bookings, subject to availability.
6. Does AGGTS offer last-minute or same-day service?
Yes, AGGTS offers same-day and on-demand service whenever vehicle availability allows. Calling ahead ensures the fastest confirmation.
7. Is AGGTS available 24 hours a day?
Yes. AGGTS provides 24/7 chauffeured transportation for airport transfers, VIP requests, corporate travel, early-morning flights, and late-night pickups.
8. Can I request a specific vehicle type?
Absolutely. AGGTS allows customers to select from luxury sedans, SUVs, Sprinter vans, Sprinter buses, coaches, or limousines, depending on availability and group size.
9. What vehicle options does AGGTS provide?
AGGTS maintains a professional black fleet, including:
Luxury SUVs
Executive sedans
Stretch limousines
Mercedes Sprinter vans (10–14 passengers)
Sprinter buses (14–30 passengers)
Coaches (up to 56 passengers)
10. Are AGGTS vehicles cleaned and sanitized?
Yes. Vehicles undergo interior and exterior cleaning before each trip, including sanitization of high-touch surfaces for passenger safety and comfort.
11. Does AGGTS offer airport transportation?
Yes. AGGTS provides airport pickups and drop-offs for DCA, IAD, and BWI. Airport service includes tracking of flight delays, luggage assistance, and meet-and-greet service.
12. Are flight delays monitored?
Yes. AGGTS chauffeurs monitor real-time flight data, ensuring timely pickup even when your plane arrives early or late.
13. What is airport meet-and-greet service?
Your chauffeur meets you inside the terminal (or curbside by request) holding a sign with your name or company. This premium service ensures a smooth airport arrival experience.
14. Are airport wait times included?
Yes. AGGTS offers a grace period for flight arrivals. Extended wait time may incur additional charges, depending on booking type.
15. Does AGGTS assist with luggage?
Absolutely. Chauffeurs always help load and unload luggage for your comfort and convenience.
16. Does AGGTS offer transportation for large groups?
Yes. With Sprinters, minibuses, and coach buses, AGGTS can handle groups from 10 to 100+ passengers for events, corporate functions, and conferences.
17. Does AGGTS provide corporate transportation?
Yes. AGGTS specializes in executive transportation for business meetings, roadshows, executive travel, and VIP chauffeur service across Washington, DC.
18. Can businesses open corporate accounts?
Yes. Corporate account holders receive priority booking, flexible billing options, and dedicated support from the AGGTS team.
19. Does AGGTS accommodate multi-stop itineraries?
Yes. AGGTS chauffeurs follow detailed itineraries for corporate meetings, touring schedules, and event transportation.
20. Are AGGTS vehicles suitable for executive travelers?
Yes. AGGTS luxury vehicles feature leather interiors, climate control, privacy, phone charging, smooth ride quality, and a professional chauffeur.
21. Do AGGTS chauffeurs wear professional attire?
Yes. All chauffeurs are trained, uniformed, and maintain a polished, executive appearance.
22. Does AGGTS provide wedding transportation?
Yes. AGGTS offers sedans, SUVs, limousines, Sprinter vans, and buses for weddings, bridal parties, guests, and event shuttles.
23. Can AGGTS handle conventions or conferences?
Yes. AGGTS provides full-service group transportation solutions for conventions, expos, and corporate gatherings across Washington, DC.
24. Is prom or formal event transportation available?
Yes. AGGTS offers stylish and safe limo and black car service for proms and school events.
25. Do you provide wine tours or sightseeing trips?
Yes. AGGTS offers private sightseeing tours across DC monuments, Northern Virginia vineyards, and Maryland attractions.
26. Are child safety seats available?
Yes. AGGTS can provide booster seats, infant seats, or toddler seats upon request during booking.
27. Do AGGTS Sprinter vans have luggage space?
Yes. Sprinter vans have spacious luggage areas, making them ideal for airport transfers and group travel.
28. Can I request a black-on-black vehicle?
Yes. AGGTS’ entire luxury fleet is black-on-black for a corporate and uniform look.
29. Do AGGTS vehicles offer Wi-Fi?
Wi-Fi is available in select vehicles. You may request it during booking.
30. How much does chauffeured service in Washington, DC cost?
Rates depend on vehicle type, mileage, time of day, traffic, and service type. Contact AGGTS for exact pricing.
31. Do you charge hourly or per trip?
AGGTS offers hourly (as-directed) service and point-to-point transfers — whichever the customer prefers.
32. Is chauffeur gratuity included?
Some trips include standard gratuity. Others allow you to add gratuity separately.
33. Are tolls or parking fees included in the price?
Not always. Tolls, airport parking, and event lot fees may be billed separately.
34. What payment methods does AGGTS accept?
AGGTS accepts major credit cards, corporate billing, and pre-arranged contracts.
35. Are deposits required for events?
Yes. Weddings, conferences, and large-vehicle bookings typically require a deposit to secure the reservation.
36. Are chauffeurs trained professionally?
Yes. AGGTS chauffeurs receive training in defensive driving, safety protocols, customer service, local navigation, and luxury hospitality.
37. Will I receive my chauffeur’s contact information?
Yes. AGGTS provides the chauffeur’s phone number prior to pickup for convenience and coordination.
38. What if my meeting runs late?
AGGTS offers waiting time options and can adjust your schedule on the spot.
39. Do vehicles have charging ports?
Yes. All AGGTS vehicles include USB or power outlets for passenger use.
40. Can I request no conversation or privacy?
Yes. AGGTS chauffeurs always respect your preference for privacy or quiet travel time.
41. Are pets allowed in AGGTS vehicles?
Service animals are always permitted. Other pets may require approval at booking.
42. Does AGGTS offer VIP or celebrity transportation?
Yes. AGGTS provides discreet, confidential, and secure transportation for diplomats, VIPs, celebrities, and high-profile clients.
43. Can I request special amenities in the vehicle?
Yes. Water, snacks, mints, or custom requests can be arranged for special events or VIP service.
44. Does AGGTS offer hourly chauffeur service?
Yes. You can book a vehicle and chauffeur by the hour for tours, meetings, errands, or flexible itineraries.
45. Can I book a chauffeur for multiple days?
Yes. AGGTS provides dedicated multi-day executive travel for business trips, delegations, or conferences.
46. Does AGGTS provide transportation for government or diplomatic clients?
Yes. AGGTS is trusted by embassies, government agencies, and international delegates.
47. Can AGGTS handle out-of-state trips?
Yes. Long-distance travel to Maryland, Virginia, New York, Pennsylvania, and other nearby states can be arranged.
48. What if I need to cancel my reservation?
AGGTS has a cancellation policy depending on vehicle type and booking size. Most require advance notice for a full refund.
49. Will my chauffeur help with door-to-door assistance?
Yes. AGGTS emphasizes hospitality, including door assistance, luggage handling, and personalized service.
50. How do I contact AGGTS for more information?
You can reach AGGTS easily:
📧 info@aggts.com
📞 +1 202-459-1551
AGGTS customer support is available to help with quotes, reservations, events, and corporate accounts.
